Here's the steps:
- Press Menu, then Mono followed by the Up button 4 times. This should bring you to Maintenance Mode.
- Press Up and look for the following (the panel should display individual numbers):
- 8 then press OK.
- 0 then press OK.
- Press Mono until you see "Purge xxxxx". "xxxxx" should be a set of numbers.
- Again, press the Up button and look for the following:
- 2 then press OK.
- 7 then press OK.
- 8 then press OK.
- 3 then press OK.
- The control panel should display "Purge 00000". Press Exit.
- Finally, press Up button and look for the following:
- 0 then press OK.
- 1 then press OK. This resets the machine. The printer will appear to stop responding for a minute or two.
- 9 then press OK.
- 9 then press OK. This exits Maintenance Mode.
The steps outlined here are based on this wonderful post.
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How to reset waste ink counter for Brother MFC-295CN
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